This is the most flexible and future-proof Unified Communications and Interoperability (UCC) solution designed for small and medium-sized enterprises (SMEs).
It supports UCC Voice, Presence, Conferencing, Contact Center, Messaging, IM, Mobility, Fax, and Unify OpenScape Web Conferencing services for standalone and multi-point environments.
It supports hybrid architecture and integrates this structure into a single platform with Full IP, providing an easy way to enable Unified Communications and Interoperability (UCC).
It addresses all the demands of SMEs in a single solution. It supports web-based communications, voice and fax message boxes, notification services, mobility, and multi-channel Contact Center Status Management as a standalone system, supporting up to 500 subscribers at a single point and up to 1000 subscribers in a network system.
Unify OpenScape Business Hardware-Based Solutions
Various UC hardware and software solutions are available.
Unify OpenScape Business X3, X5, X8 supports 500 IP subscribers. It offers "All-In-One" UC solutions with digital (UP0E), ISDN (BRI), analog (a/b), DECT system, and IP access. DECT integration, SIP Trunk, BRI, and PRI infrastructure can all be integrated and implemented on a single system.
Unify OpenScape Business General Features
Unify OpenScape Business combines the HiPath 3000 and Unify OpenScape Office architectures, offering a unified software solution based on modern and innovative communication technologies.
- All-In-One Unified Communications solution for small and medium-sized businesses with 1000 users
- Integrated voice services
- Presence management
- Drag and Drop Conferencing
- Voicemail Applications
- Instant Messaging (IM)
- Mobility
- Shared Address Book with database connection
- Fax Support
- Business process integration
- Contact Center Solutions
- Unify OpenScape Web Conferencing Integration
- Unified solution architecture
- Scalable, flexible HW/SW and licensing
- Existing H3000 systems can easily become Unify OpenScape Business with only motherboard replacement, license upgrade and SW replacement.
- The system box and almost all existing devices only need to be replaced with motherboard and SW reusable.
Voice Features
- Making calls: For example; Making calls, speed dialing, or dialing from a shared directory
- Line ID: Caller ID, Caller ID information CLIP, Number Hiding CLIR
- Functions during a call: Hold, forwarding, and transferring calls
- Call forwarding in case of no answer: Availability check and defined call forwarding rules
- Conference: System-based (Meet-Me-Conference) and User-based (phone-controlled) conferences
- Easy to Use: Viewing activated features, using features with shortcut keys
- Team (Group) Operation: Ability to access multiple subscribers through a single number
- UCD (Uniform Call Distribution): Even distribution of incoming calls to a defined group
- Emergency Calls: Ability to access the Emergency Service line after a Hotline/timeout